Easy Returns & Exchanges

If you'd like to return your purchase, not to worry.  Please be sure to read the entire return policy below.
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If 15 days have gone by since your purchase, unfortunately I can’t offer you a refund or exchange.

To be eligible for a return, any item must be unused and in the same condition that you received it.  It does not need to be in the original packaging; you are free to send item(s) in another package or mailer.

To complete your return, I require proof of purchase.  Be sure to include the order number you were emailed with the item(s) you are returning.

Any item that is not in its original condition, is damaged, or is missing materials for reasons not due to my error cannot be issued a refund.

  • Refunds (if applicable)

Once your return is received and inspected, I will send you an email to notify you that I have received your returned item.  I will also notify you of the approval or rejection of your refund.
If you are approved (which is very likely given the item in its same condition) then your refund will be processed, and a credit will be applied to your original method of payment.

 

  • Exchanges

I am happy to exchange your bikini if you need another size or would prefer a different color from the same collection.  Send an email to: shop@grapefruitloopery.com with "Need to Exchange" in the subject header, and send your item to:

Grapefruit Loopery Exchanges

PO box 10124 

Pensacola, FL, 32504, United States.

 

  • Returns

To return your product, you should mail your product to:

Grapefruit Loopery Returns

PO box 10124

Pensacola, FL, 32504, United States.

Please consider using a trackable shipping service. I cannot guarantee that I will receive your returned item, and I want you to feel secure knowing the status of your return.

You will be responsible for generating your own return label at your local post office (I recommend using USPS First Class service if you are in the US).

If for any reason you need to contact me, please email your concern or request to: shop@grapefruitloopery.com.

 

Thank you,

Analeis

 

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